Contact

Write to orders@hoopready.app. The person who reads it is the one who checks the files.

About an order

Put the order number in the message — it starts with HR- and is on every order e-mail. Replying to an order e-mail works too; it reaches the same inbox.

Before you order

The free check answers most questions about a design on your own file, and the service page says what a change round covers and what we do not do.

Your data

Ask for a copy, a correction or deletion from the address on your account; see privacy.

Refunds

See the refund policy, then write with the order number.